Recovering from Hurricane Helene: SERVPRO Team Cox is Here to Help

10/3/2024 (Permalink)

AP Photo/Stephen Smith

Hurricane Helene swept through the Carolinas, leaving behind a trail of devastation and uncertainty. The storm hit homes, businesses, and entire communities with relentless winds and flooding, turning familiar streets into rivers and leaving buildings in disrepair. At SERVPRO®, we understand the overwhelming emotions that follow such a disaster. In the wake of Hurricane Helene, our team stands by, ready to restore not just properties but peace of mind.

As a proud veteran-owned business serving Charlotte, Columbia, and the surrounding areas, our commitment to helping our neighbors through times of crisis is unwavering. We know that when disaster strikes, it's easy to feel lost. But you don’t have to navigate the storm recovery process alone. Our team is here to guide you, every step of the way, with expertise, empathy, and a focus on results.

Immediate Steps After the Storm: Safety First

When the winds die down and the rain subsides, the first thing on everyone's mind is returning to their property. We understand the urgency to check for damage, but safety must be your top priority. Hurricane Helene's storm surge and flooding may have created hidden hazards, from weakened structures to electrical dangers.

SERVPRO Team Cox's immediate post-storm safety tips include:

• Wait for Clearance: Before reentering any building, ensure local authorities have declared the area safe. The risk of unstable structures, electrical hazards, and contamination from floodwaters is high.
• Avoid Standing Water: Floodwater can hide dangerous debris or be contaminated with hazardous substances. Refrain from walking or driving through standing water.
• Document the Damage: Once you’re able to return, take photos and videos of the damage before moving anything. This documentation will be critical for insurance claims later.

SERVPRO Team Cox is here to provide reassurance and practical advice when you need it most. Once you’ve taken these first precautions, it’s time to focus on the next steps: recovery and restoration.

Comprehensive Storm Recovery Services

At SERVPRO Team Cox, we specialize in storm recovery, and we know that every storm, like every home or business, is unique. Whether you’re facing minor water damage or complete devastation, our team has the expertise to handle it all. We approach every situation with the mindset that our job isn’t just about restoring structures—it’s about restoring your sense of safety, security, and normalcy.

1. Emergency Response and Assessment

The aftermath of Hurricane Helene can be chaotic, but our highly trained professionals are ready to respond quickly. We will conduct a thorough assessment of the damage to your property, identifying not just the visible destruction but also any underlying issues that could cause long-term damage if left unaddressed.

2. Water Damage Restoration

Flooding is one of the most common and destructive elements of hurricanes. Standing water and high humidity levels can wreak havoc on your property, especially if not addressed immediately. Our team will remove the water, dry out affected areas, and use specialized equipment to detect any moisture that may have seeped into walls, floors, or hidden spaces.

Our water damage restoration process includes:

• Water Extraction: Using powerful pumps and vacuums, we’ll remove standing water quickly and efficiently.
• Drying and Dehumidification: Industrial-strength fans and dehumidifiers will ensure your property is thoroughly dried to prevent mold growth.
• Sanitization and Deodorization: Floodwaters often carry harmful bacteria and debris. We’ll clean and disinfect all affected areas to ensure your space is safe and livable once more.

3. Structural Repairs and Reconstruction

Sometimes, the damage is so severe that your property will require structural repairs or even partial reconstruction. SERVPRO Team Cox offers full reconstruction services, so you won’t have to juggle multiple contractors or project managers. Our team will handle everything from minor repairs to complete rebuilding efforts, ensuring that your home or business is restored.

Working with Insurance: Your Advocate During Recovery

Navigating insurance claims can be one of the most stressful aspects of storm recovery. We’ve seen firsthand how confusing and overwhelming the process can be, especially when you’re dealing with the emotional impact of the storm. That’s why we’re committed to working closely with your insurance company to make sure your claims are handled quickly and fairly.

At SERVPRO Team Cox, we’ll:

• Document all damage thoroughly, providing the evidence you need to support your claim.
• Work with your insurance adjuster to ensure the scope of work needed for restoration is understood and approved.
• Keep you updated every step of the way, so you’re never left in the dark about your claim’s progress.

We’re not just a service provider—we’re your advocate. We take pride in standing by you, ensuring that your insurance company recognizes the full extent of the damage and that your recovery is as smooth and stress-free as possible.

Community-Centered Recovery: We’re All in This Together

Hurricane Helene has affected us all. As members of this community, we’ve experienced the fear and uncertainty that comes with watching a powerful storm approach. We’ve seen the damage, and we know that recovery isn’t just about buildings—it’s about people. It’s about families being able to return to their homes, businesses reopening their doors, and communities coming together to rebuild stronger than ever.

That’s why at SERVPRO Team Cox, we’re not just focused on the technical aspects of storm recovery. We’re committed to being there for our neighbors in every way possible, whether it’s by offering practical advice, being a listening ear, or providing reassurance during a stressful time. We’re here to help you rebuild your life, not just your property.

The Road to Recovery Starts Now

Recovering from Hurricane Helene won’t be easy, but you don’t have to do it alone. SERVPRO Team Cox is ready to step in with our full range of storm recovery services, from emergency response to reconstruction. We’re here to help you pick up the pieces and move forward, one step at a time.

We know that in times like these, you need more than just a contractor—you need a partner. You need someone who cares about your property as much as you do, someone who will go the extra mile to make sure you and your family are safe. That’s the spirit that drives every member of our team.

Call SERVPRO Team Cox today at 704-393-7890.