Recent General Posts

SERVPRO Team Cox: Comprehensive Restoration Services for Huntersville and Beyond

11/27/2024 (Permalink)

When disaster strikes, whether it’s fire, water, or biohazard damage, the aftermath can feel overwhelming. SERVPRO® is proud to serve Huntersville, NC, and surrounding areas with industry-leading restoration services. With decades of experience and a commitment to excellence, we are your trusted partner in getting your home or business back to preloss condition—quickly and efficiently.

Our Comprehensive Restoration Services

At SERVPRO Team Cox, we specialize in a wide range of services tailored to meet the unique needs of our clients in Huntersville and across the Carolinas. From water and fire damage restoration to specialized cleaning services, we handle it all with precision, care, and professionalism.

Water Damage Restoration

Water damage can result from a variety of sources, such as burst pipes, storms, or even HVAC system leaks. The impact can be devastating, not only structurally but also emotionally. That’s where we come in.

Our water damage restoration process includes:

  • 24/7 Emergency Response: Water damage doesn’t wait, and neither do we. Our team is ready to act at a moment’s notice.
  • Water Removal and Extraction: Using advanced equipment, we remove standing water quickly to prevent further damage.
  • Drying and Dehumidification: Moisture left behind can lead to structural damage and other long-term issues. Our state-of-the-art drying equipment ensures all affected areas are completely dry.
  • Cleanup and Sanitization: From removing debris to disinfecting surfaces, we ensure your space is safe and clean.
  • Reconstruction Services: We don’t just restore—we rebuild, providing a seamless transition from damage to recovery.

Fire Damage Restoration

Few experiences are as traumatic as a fire in your home or business. The damage goes beyond what’s visible, with smoke, soot, and even water from firefighting efforts contributing to the aftermath.

SERVPRO Team Cox offers a full range of fire damage restoration services:

  • Board-Up and Roof Tarping: Protecting your property from further damage starts with securing the structure.
  • Smoke and Soot Removal: Using specialized techniques, we remove residue from all surfaces, including walls, ceilings, and personal belongings.
  • Odor Removal: Advanced deodorization equipment ensures that lingering smoke odors are eliminated.
  • Restoration of Belongings: From furniture to photographs, we work to restore your cherished items.
  • Reconstruction: Our team doesn’t stop at cleaning—we also rebuild, so you can move forward with confidence.

Storm Damage Restoration

Huntersville’s weather can be unpredictable, with storms causing sudden damage to properties. High winds, heavy rain, and hail can wreak havoc on roofs, windows, and more. SERVPRO Team Cox is equipped to handle storm damage of all magnitudes.

Our storm damage services include:

  • Emergency Repairs: From tarping roofs to boarding up windows, we secure your property immediately after a storm.
  • Water Damage Mitigation: Addressing water intrusion is crucial to prevent further complications.
  • Debris Cleanup: Our team removes fallen branches, shingles, and other debris from your property.
  • Comprehensive Restoration: From initial cleanup to final reconstruction, we restore your property entirely.

Biohazard Cleanup and Restoration

Sometimes, situations arise that require specialized cleaning, such as trauma scenes, chemical spills, or sewage backups. SERVPRO Team Cox has the expertise and equipment to handle biohazard cleanup safely and discreetly.

Our biohazard cleanup services include:

  • Trauma and Crime Scene Cleanup: We handle sensitive situations with compassion and professionalism.
  • Sewage Cleanup: Sewage backups can pose serious health risks. Our team ensures thorough cleaning and sanitization.
  • Chemical Spills and Hazards: Proper handling and disposal of hazardous materials are paramount for safety.

Commercial Services

Businesses in Huntersville can count on SERVPRO Team Cox to minimize downtime and restore their operations after any disaster. We understand that every minute counts when it comes to business interruptions.

Our commercial services include:

  • Water and Fire Damage Restoration: From retail spaces to office buildings, no job is too big for our team.
  • Cleaning Services: We offer deep cleaning services tailored to your business’s unique needs, including carpets, upholstery, and air ducts.
  • Specialized Restoration: We handle unique situations such as vandalism cleanup and post-construction cleaning.

Why Choose SERVPRO Team Cox?

When you choose SERVPRO Team Cox, you’re not just hiring a restoration company—you’re gaining a partner who truly cares about your recovery. Here’s what sets us apart:

  1. Local Presence with National Resources

As part of the SERVPRO family, we bring the resources of a national brand while maintaining a strong local connection. Huntersville is our community, and we take pride in serving our neighbors.

  1. Highly Trained Professionals

Our technicians are IICRC-certified and undergo continuous training to stay at the forefront of restoration technology and techniques.

  1. Advanced Equipment

From water extraction machines to ozone generators, we use cutting-edge tools to deliver superior results.

  1. Customer-Centric Approach

At SERVPRO Team Cox, we prioritize your peace of mind. From the first call to the final walkthrough, we keep you informed every step of the way.

  1. Comprehensive Solutions

We don’t just mitigate damage; we provide full restoration and reconstruction services, ensuring your property is fully restored.

Huntersville: A Community We’re Proud to Serve

Huntersville is a vibrant town with a rich history and a strong sense of community. Whether it’s supporting local events or helping residents recover from unexpected disasters, SERVPRO Team Cox is proud to be part of this growing town.

From historic homes to modern businesses, Huntersville’s unique charm deserves the highest standard of care. Our team understands the specific challenges that properties in this area face, whether it’s storm-related damage or the effects of aging infrastructure.

When Disaster Strikes, Call SERVPRO Team Cox

Disasters are rarely predictable, but your response can be. When the unexpected happens, SERVPRO Team Cox is ready to step in with expertise, empathy, and efficiency. We are committed to restoring your peace of mind while ensuring the highest quality of service.

If you’re in Huntersville or the surrounding areas, trust the restoration experts who are faster to any size disaster. Call SERVPRO Team Cox today and let us help you make it “Like it never even happened.”

SERVPRO Team Cox's Fire Safety Advice for a SafeTurkey Frying Holiday

11/19/2024 (Permalink)

The holiday season is fast approaching, and with it comes the beloved tradition of frying turkeys. While deep-fried turkey can be delicious, the process also poses significant fire risks if not done properly. As your local restoration experts, SERVPRO Team Cox is here to offer important safety tips to help you enjoy a safe and worry-free Thanksgiving.

Turkey Frying Fire Safety Tips

  1. Fry Outdoors, Away from Structures
    Always fry your turkey outside on a flat, non-combustible surface. Keep the fryer at least 10 feet away from your home, garage, deck or any other flammable structure.

  2. Ensure Your Turkey Is Completely Thawed
    Ice and oil don’t mix! Frying a partially frozen turkey can cause the oil to overflow, leading to serious fire hazards. Make sure your turkey is completely thawed and dry before frying.

  3. Use the Correct Amount of Oil
    Overfilling the fryer can cause oil to spill out when the turkey is lowered in, creating a fire hazard. Follow the fryer manufacturer's instructions to determine the correct amount of oil.

  4. Keep a Fire Extinguisher Nearby
    Always have a multi-purpose, grease-rated fire extinguisher on hand in case of emergencies. Never use water to put out a grease fire, as it can make the fire spread.

  5. Monitor the Temperature
    Frying oil should be kept between 325°F and 375°F. Use a thermometer to monitor the oil's temperature to prevent overheating and oil combustion.

  6. Stay Attentive
    Never leave your fryer unattended. Cooking fires happen fast, and you need to be ready to act immediately if something goes wrong.

What to Do If an Accident Happens

Even with the best preparation, accidents can happen. If a fire occurs while frying your turkey, call 911 immediately. Once everyone is safe, SERVPRO Team Cox is here to help. Our fire restoration process includes assessing the damage, removing soot and restoring your property. No matter the size of the fire, we are ready to respond quickly and efficiently, ensuring you can get back to enjoying your holiday.

Call SERVPRO Team Cox Today
If an accident occurs, don’t hesitate to call us for fast, professional fire damage restoration. Whether a small kitchen fire or a larger disaster, SERVPRO Team Cox has the expertise and state-of-the-art equipment to restore your property.

Stay safe this holiday season and remember we’re here when you need us most.

Prepare Your Business for Winter Weather

11/4/2024 (Permalink)

As winter approaches, businesses must prepare for freezing temperatures, snowstorms and the potential damage these conditions can bring. From frozen pipes to snowy roofs and foundation cracks, the risks are real—but with proactive steps, you can minimize the impact on your property. At SERVPRO Team Cox, we offer expert advice on winter weather preparedness and how to protect your business from costly repairs.

Winter Weather Risks to Your Business

  1. Frozen Pipes
    When temperatures drop, water in your pipes can freeze and expand, leading to cracks or even burst pipes. This can cause extensive water damage, interrupt business operations and lead to costly repairs.
    Prevention Tips:
    • Insulate pipes, especially in unheated areas like basements, attics and crawl spaces.
    • Keep your thermostat set to a consistent temperature, even after business hours.
    • Seal cracks and openings around windows, doors and pipe entry points to reduce cold air drafts.

  2. Snow and Ice Buildup on Roofs
    Heavy snow and ice accumulation can put undue stress on your roof, causing leaks, structural damage or even roof collapse. Flat roofs, in particular, are vulnerable to snow load.
    Prevention Tips:
    • Schedule regular roof inspections to check for weak spots or areas that may collect heavy snow.
    • Install snow guards to prevent large amounts of snow from sliding off at once.
    • Clear ice and snow promptly using professional services to avoid damage to the roof surface.

  3. Foundation Cracks
    Winter weather can lead to foundation problems. When water seeps into small cracks in the foundation and freezes, it expands, potentially causing the cracks to grow. This can compromise the structural integrity of your building.
    Prevention Tips:
    • Inspect your foundation for existing cracks and seal them before winter sets in.
    • Ensure proper drainage around your building to prevent water buildup near the foundation.
    • Maintain your gutters and downspouts to keep water flowing away from the building.


Be Proactive, Stay Prepared

Preventing winter weather damage to your business is all about being proactive. Routine inspections and maintenance before the cold hits can save you time, money and headaches in the long run. However, if disaster strikes, having a plan ensures you can respond quickly to minimize downtime.

What SERVPRO Team Cox Can Do for You

Even with the best preparation, winter weather can still damage your business. That’s where SERVPRO Team Cox comes in. If frozen pipes burst, snow damages your roof or foundation cracks lead to water intrusion, we’re ready to help.

We understand the importance of getting your business back up and running as quickly as possible. Our highly trained technicians are equipped with the latest technology to assess, mitigate and restore your property from winter damage, like it never even happened®.

Contact SERVPRO Team Cox Today
Whether preparing for winter or dealing with its aftermath, SERVPRO Team Cox is here to help protect your business. From water damage restoration to mold prevention, our expert team ensures your business is ready to weather the storm. Stay proactive this winter, and rely on SERVPRO for all your restoration needs.

SERVPRO Team Cox: Trusted Restoration and Mitigation Services in Gastonia, NC

10/18/2024 (Permalink)

When disaster strikes in Gastonia, NC, residents and business owners know they can rely on SERVPRO®. With a focus on prompt, professional service and a deep commitment to helping the community, SERVPRO Team Cox offers a range of services, including fire, water, storm, and biohazard mitigation, mold remediation, and reconstruction.

Our team understands the unique challenges that homes and businesses in Gastonia face, whether it's heavy storms, flooding from local waterways, or accidental fires. As a leader in the restoration industry, SERVPRO Team Cox is here to restore both peace of mind and property with expertise, care, and results-oriented service.

SERVPRO’s Full Range of Services in Gastonia

At SERVPRO Team Cox, we provide a comprehensive suite of restoration services designed to meet the diverse needs of our clients. Whether you’re a homeowner facing water damage or a business requiring fast fire mitigation, our certified professionals are prepared to respond 24/7. Below is a breakdown of our key service areas:

  1. Water Damage Mitigation and Restoration

Gastonia homes and businesses are no strangers to water damage. With unpredictable weather and seasonal storms, properties can suffer from flooding, burst pipes, or leaking HVAC systems. SERVPRO Team Cox specializes in rapid water extraction, structural drying, and mold prevention.

Our Water Services Include:

  • Water extraction and removal
  • Structural drying with dehumidifiers and air movers
  • Moisture monitoring to prevent hidden damage
  • Content cleaning and storage for personal or business belongings
  • Mold remediation to address water-related mold growth

We respond quickly because we understand the importance of reducing downtime for businesses and avoiding secondary damage for homeowners.

  1. Fire Damage Restoration and Cleanup

Fire incidents, whether in a residential home or commercial facility, can cause overwhelming damage. Beyond the flames, smoke, soot, and water from firefighting efforts can leave a lasting impact. SERVPRO Team Cox provides complete fire damage restoration services to make your property look “Like it never even happened.”

Our Fire Damage Services Include:

  • Emergency board-up and roof-tarping services to secure the property
  • Soot and smoke odor removal using specialized equipment
  • Cleaning and restoring furniture, fixtures, and personal belongings
  • Reconstruction and repairs to rebuild damaged areas

Our goal is to minimize disruption to your life or business by managing every aspect of fire restoration efficiently.

  1. Storm Damage Restoration in Gastonia

Severe weather events like heavy rain, hailstorms, and strong winds can cause significant damage to properties in Gastonia. Whether your property has suffered roof damage, broken windows, or flooding, SERVPRO Team Cox is ready to respond with emergency storm damage services.

Our Storm Services Include:

  • Securing the property with board-ups and tarps
  • Water extraction and structural drying
  • Temporary power solutions
  • Debris removal and content restoration
  • Full-service reconstruction to restore the property

We understand that fast action is critical to prevent further damage. Our storm response team is available 24/7 to provide the support you need during stressful situations.

  1. Biohazard Cleanup Services

We also offer specialized biohazard and trauma cleanup services, ensuring that properties affected by accidents or hazardous materials are handled with care and professionalism. From crime scenes to chemical spills, our certified technicians work discreetly and compassionately to restore properties to safe conditions.

Our Biohazard Services Include:

  • Crime scene and trauma cleanup
  • Hoarding cleanup and removal
  • Chemical spill cleanup
  • Sewage backup cleanup
  • Decontamination services

SERVPRO Team Cox follows all industry standards and safety protocols, ensuring compliance with local and federal regulations during every job.

  1. Reconstruction Services

After mitigation is complete, many properties need repair or rebuilding. SERVPRO Team Cox offers comprehensive reconstruction services, handling everything from minor repairs to full-scale construction. This seamless transition between restoration and reconstruction ensures a hassle-free experience for our clients.

Our reconstruction team, led by Chad Stevens, VP of Construction, works closely with clients to develop customized plans that fit their timelines and budgets. Whether it's rebuilding after water damage or remodeling a fire-damaged area, our experts are dedicated to delivering exceptional results.

Proudly Serving the Gastonia Community

SERVPRO Team Cox takes pride in being an active part of the Gastonia community. As a veteran-owned business led by Penny and Danny Cox, we understand the value of service, integrity, and dedication. We are committed to helping Gastonia residents and businesses recover from unexpected disasters and rebuild stronger.

Why Choose SERVPRO Team Cox?

When you choose SERVPRO Team Cox, you’re not just hiring a restoration company – you’re partnering with a team that genuinely cares about your property and well-being. Here’s what sets us apart:

  • 24/7 Emergency Response: We’re available around the clock to address emergencies.
  • Certified Professionals: Our technicians are trained and certified in restoration and mitigation.
  • Comprehensive Solutions: From cleanup to reconstruction, we handle every step of the process.
  • Proactive and Prepared: We believe in being one step ahead, with the tools and knowledge to manage any disaster.

Contact SERVPRO Team Cox Today

If your home or business in Gastonia needs restoration services, don’t wait – contact SERVPRO Team Cox today. Whether it's water, fire, storm, or mold damage, we are ready to help you restore your property and your peace of mind. Our team works directly with your insurance provider, making the process as smooth and stress-free as possible.

Call us 24/7 at 704-393-7890 or visit our website to learn more about our services. Let SERVPRO Team Cox be your trusted partner in restoration – bringing results, compassion, and expertise to every project.

At SERVPRO Team Cox, we’re not just in the business of restoration – we’re in the business of helping people rebuild their lives. If disaster strikes, you can count on us to be there for Gastonia, every step of the way.

Comprehensive Restoration and Mitigation Services from SERVPRO Team Cox

9/12/2024 (Permalink)

At SERVPRO®, we understand that disaster can strike when you least expect it. From water damage caused by a leaking HVAC system to fire damage in a commercial space, our team is dedicated to providing fast, reliable, and comprehensive restoration services to help you get back on track. Whether you own a home or a business, our certified professionals are here to handle the unexpected and restore your property to pre-damage condition. With locations in Charlotte, NC, and Columbia, SC, we proudly serve these communities and beyond.

Here is an overview of our primary services:

Water Damage Restoration

Water damage can be a major headache for property owners, whether it's the result of a burst pipe, flooding, or an overflowing appliance. The longer water sits, the more damage it can cause, leading to structural issues, mold growth, and irreparable damage to your belongings.

SERVPRO Team Cox's water damage restoration process includes:

  • 24/7 Emergency Response: Our team is always ready to respond to your water emergency. We’ll be at your door as quickly as possible to assess the situation and begin the restoration process.
  • Water Extraction: Using state-of-the-art equipment, we remove standing water and begin the drying process to minimize damage to floors, walls, and furniture.
  • Drying and Dehumidification: Our industrial-grade dehumidifiers and air movers are used to thoroughly dry out affected areas to prevent further water damage and inhibit mold growth.
  • Cleaning and Sanitizing: We clean and sanitize affected areas to ensure a safe and healthy environment once restoration is complete.
  • Restoration: We’ll handle the repairs necessary to return your home or business to its original state, from minor fixes to major reconstruction efforts.

Fire Damage Restoration

A fire in your home or business can be devastating, leaving behind not only charred debris but also smoke and soot damage that permeates throughout the property. SERVPRO Team Cox specializes in comprehensive fire damage restoration services designed to get your property back to preloss condition.

Our fire damage restoration process includes:

  • Emergency Response: We offer 24/7 service to quickly respond to your fire damage emergency and assess the damage.
  • Debris Removal and Cleaning: Our team removes damaged materials, cleans salvageable items, and eliminates soot and smoke residue.
  • Smoke Odor Removal: Using specialized equipment, we remove odors caused by the fire, ensuring your home or business smells fresh and clean.
  • Restoration and Rebuild: We work diligently to repair and restore fire-damaged structures, ensuring the final result is as good, if not better, than before.

Mold Remediation

Mold is a serious issue that can develop after water damage or in areas of high humidity. Mold can cause health issues and damage the structural integrity of your property. SERVPRO Team Cox offers expert mold remediation services to help you eliminate mold and prevent it from returning.

Our mold remediation services include:

  • Inspection and Assessment: We thoroughly inspect your property for signs of mold growth and assess the extent of the problem.
  • Containment: To prevent the spread of mold spores, we contain the affected area using advanced techniques like negative air pressure.
  • Air Filtration: HEPA filters are used to capture mold spores from the air, improving indoor air quality.
  • Removal of Mold-Infested Materials: We safely remove materials affected by mold, such as drywall and carpeting, ensuring the problem is completely eradicated.
  • Cleaning and Sanitizing: We clean, sanitize, and deodorize surfaces and contents affected by mold to ensure a safe living or working environment.
  • Restoration: If mold damage has compromised the structure of your property, we offer reconstruction services to restore your home or business to pre-mold conditions.

Storm Damage Restoration

Storms in the Carolinas can be unpredictable and fierce, leaving behind significant damage from high winds, flooding, and debris. SERVPRO Team Cox is well-equipped to handle the aftermath of any storm, providing timely and effective restoration services to get you back on your feet.

Our storm damage services include:

  • Debris Removal and Cleanup: We remove fallen trees, branches, and other debris that may have damaged your property, as well as handle water extraction from flooding.
  • Structural Drying and Dehumidification: Our specialized equipment removes moisture from your property to prevent further damage and mold growth.
  • Full Restoration and Rebuild: We don’t just clean up the mess—we’ll also restore your home or business to pre-storm condition with our reconstruction services.

Biohazard Cleanup and Restoration

Biohazard situations, such as sewage backups, chemical spills, or crime scenes, require professional expertise to clean and disinfect properly. SERVPRO Team Cox’s biohazard cleanup services are performed by certified technicians who adhere to OSHA and EPA standards.

Biohazard services include:

  • Crime Scene Cleanup: We are trained to handle the delicate nature of crime scene cleaning, providing thorough and respectful service.
  • Sewage Cleanup: Raw sewage is a serious health hazard, and our team safely removes and sanitizes any area contaminated by sewage.
  • Chemical Spill Cleanup: We can handle spills from chemicals or other hazardous materials, ensuring a safe environment for all occupants.

Commercial Services

In addition to residential restoration, SERVPRO Team Cox also provides a wide range of commercial services. Businesses in Charlotte and Columbia rely on our expertise to minimize downtime and restore their operations after a disaster.

Commercial services include:

  • Commercial Water and Fire Damage Restoration: We understand the unique needs of businesses and work efficiently to restore your commercial property to minimize downtime.
  • Commercial Mold Remediation: Mold in a commercial setting can disrupt operations and pose health risks to employees and customers. Our mold remediation services are tailored to the commercial environment, ensuring your business is mold-free.
  • Disaster Recovery Team: For large-scale disasters, our Disaster Recovery Team is equipped to handle catastrophic events, helping large commercial properties recover quickly.

Reconstruction Services

After your home or business has been damaged, the road to recovery doesn’t stop with mitigation and cleanup. SERVPRO Team Cox also offers comprehensive reconstruction services to complete the restoration process.

Our reconstruction services include everything from minor repairs to major renovations, ensuring your property is restored to its pre-damage condition, or even better.

Our reconstruction services include:

  • Drywall Repair and Replacement
  • Flooring Installation
  • Roofing Repairs
  • Electrical and Plumbing Work
  • Full Rebuilds

With SERVPRO Team Cox, you can count on our team of skilled contractors and technicians to deliver high-quality results. We are committed to providing a seamless transition from mitigation to reconstruction, minimizing disruption to your daily life or business operations.

Why Choose SERVPRO Team Cox?

At SERVPRO Team Cox, we pride ourselves on delivering exceptional customer service and top-tier restoration and mitigation services. Our team is fully certified, insured, and trained to handle even the most complex restoration projects. We work with all major insurance companies to ensure a smooth claims process and strive to reduce the stress of an already challenging situation.

  • 24/7 Emergency Response
  • Fast and Reliable Service
  • Locally Owned and Operated
  • Highly Trained and Certified Technicians
  • Full-Service Restoration and Reconstruction

SERVPRO Team Cox is more than just a restoration company; we are your trusted partner in times of need. Whether it’s a small leak or a major disaster, our team is here to help you recover swiftly and safely.

If you’re dealing with water, fire, mold, or storm damage, contact SERVPRO Team Cox today. We are proud to serve the Charlotte and Columbia areas with comprehensive restoration services that get the job done right, every time. Call us at 704-393-7890.

Discover the Comprehensive Services Offered by SERVPRO Team Cox

8/8/2024 (Permalink)

When disaster strikes, you need a reliable and experienced restoration company to help you recover quickly and efficiently. SERVPRO®, serving the Carolinas, is your go-to source for comprehensive mitigation and restoration services. Whether dealing with fire damage, water damage, mold, biohazard situations, or other emergencies, our team is equipped and ready to restore your property to its preloss condition. Let's explore the wide range of services we offer to both residential and commercial clients.

Fire Damage Restoration

Fire damage can be devastating, causing extensive damage to your property and belongings. At SERVPRO Team Cox, we understand the emotional and financial toll fire damage can take on your life. Our fire damage restoration services include:

  • Emergency Board-Up and Tarping: To prevent further damage and secure your property.
  • Smoke and Soot Removal: Using advanced techniques and equipment to remove smoke and soot from surfaces.
  • Odor Removal: Eliminating smoke odors using specialized equipment and techniques.
  • Structural Cleaning and Repairs: Restoring your property to its pre-fire condition, including repairing structural damage.
  • Content Cleaning and Restoration: Cleaning and restoring your belongings affected by fire and smoke damage.

Water Damage Restoration

Water damage can occur due to various reasons, including floods, storms, burst pipes, and leaks. SERVPRO Team Cox provides comprehensive water damage restoration services to minimize the damage and restore your property efficiently. Our services include:

  • Emergency Water Extraction: Quickly removing standing water to prevent further damage.
  • Drying and Dehumidification: Using industrial-grade dehumidifiers and air movers to dry out your property.
  • Moisture Monitoring: Ensuring all areas are thoroughly dried to prevent mold growth.
  • Cleaning and Sanitizing: Cleaning and disinfecting affected areas to prevent bacteria and mold.
  • Structural Repairs: Repairing any structural damage caused by water.

Mold Remediation

Mold can pose serious health risks and damage your property if not addressed promptly. Our mold remediation services at SERVPRO Team Cox include:

  • Mold Inspection and Assessment: Identifying the extent of mold growth and the source of moisture.
  • Containment: Preventing the spread of mold to unaffected areas.
  • Air Filtration: Using specialized equipment to capture mold spores from the air.
  • Mold Removal: Safely removing mold-infested materials and cleaning affected areas.
  • Restoration: Repairing and restoring your property to prevent future mold growth.

Biohazard Cleanup

Biohazard situations require specialized training and equipment to handle safely. SERVPRO Team Cox offers professional biohazard cleanup services, including:

  • Crime Scene Cleanup: Cleaning and sanitizing areas affected by crime scenes, including bloodborne pathogens.
  • Trauma and Accident Cleanup: Handling and disposing of biohazardous materials safely and efficiently.
  • Sewage Cleanup: Cleaning and disinfecting areas affected by sewage backups.
  • Hoarding Cleanup: Assisting in the cleanup and organization of hoarding situations.
  • Chemical Spill Cleanup: Safely cleaning and disposing of hazardous chemicals.

Commercial Restoration Services

In addition to our residential services, SERVPRO Team Cox offers a range of commercial restoration services to help businesses recover from disasters. Our commercial services include:

  • Commercial Water Damage Restoration: Minimizing business interruption by providing efficient water damage restoration services.
  • Commercial Fire Damage Restoration: Restoring your business premises after a fire, including structural repairs and odor removal.
  • Commercial Mold Remediation: Addressing mold issues in commercial properties to ensure a safe environment for employees and customers.
  • Commercial Cleaning Services: Offering deep cleaning and sanitization services to maintain a clean and healthy work environment.
  • Commercial Storm Damage Restoration: Providing prompt and efficient storm damage restoration services to minimize business downtime.

Why Choose SERVPRO Team Cox?

At SERVPRO Team Cox, we pride ourselves on delivering exceptional restoration services with a focus on customer satisfaction. Here are a few reasons why you should choose us:

  • Experienced and Certified Professionals: Our team of technicians is highly trained and certified in various aspects of restoration and cleaning.
  • 24/7 Emergency Services: Disasters can happen anytime, so we offer round-the-clock emergency services to address your needs promptly.
  • Advanced Equipment and Techniques: We use state-of-the-art equipment and advanced techniques to ensure efficient and effective restoration.
  • Locally Owned and Operated: As a locally owned and operated business, we are committed to serving our community and providing personalized services.
  • Insurance Assistance: We work closely with insurance companies to help you navigate the claims process and ensure a smooth restoration experience.

Storm Damage Restoration

Storms can cause significant damage to your property, from roof damage to flooding. SERVPRO Team Cox is prepared to handle all aspects of storm damage restoration, including:

  • Emergency Board-Up and Roof Tarping: Securing your property to prevent further damage.
  • Water Extraction and Drying: Quickly removing water and drying affected areas to prevent mold growth.
  • Debris Removal and Cleanup: Removing storm debris from your property and cleaning up affected areas.
  • Structural Repairs: Repairing any structural damage caused by the storm.
  • Assistance with Insurance Claims: Helping you navigate the insurance claims process to ensure a smooth recovery.

Reconstruction Services

After the mitigation and cleanup process, your property may require reconstruction to restore it to its preloss condition. SERVPRO Team Cox offers complete reconstruction services, including:

  • Project Management: Coordinating all aspects of the reconstruction process to ensure a seamless experience.
  • General Contracting: Providing a full range of construction services to repair and rebuild your property.
  • Flooring, Drywall, and Painting: Replacing damaged flooring, drywall, and providing professional painting services.
  • Roofing and Siding: Repairing or replacing damaged roofing and siding.
  • Custom Remodeling: Offering custom remodeling services to enhance the appearance and functionality of your property.

When disaster strikes, trust SERVPRO Team Cox to provide the comprehensive and reliable restoration services you need to get your life and property back to normal. Contact us today to learn more about our services and how we can assist you in your time of need. Call us at 704-393-7890.

Discover the Comprehensive Services Offered by SERVPRO Team Cox

7/3/2024 (Permalink)

When disaster strikes, you need a reliable and experienced restoration company to help you recover quickly and efficiently. SERVPRO Team Cox, serving the Carolinas, is your go-to source for comprehensive mitigation and restoration services. Whether dealing with fire damage, water damage, mold, biohazard situations, or other emergencies, our team is equipped and ready to restore your property to its preloss condition. Let's explore the wide range of services we offer to both residential and commercial clients.

Fire Damage Restoration

Fire damage can be devastating, causing extensive damage to your property and belongings. At SERVPRO Team Cox, we understand the emotional and financial toll fire damage can take on your life. Our fire damage restoration services include:

  • Emergency Board-Up and Tarping: To prevent further damage and secure your property.
  • Smoke and Soot Removal: Using advanced techniques and equipment to remove smoke and soot from surfaces.
  • Odor Removal: Eliminating smoke odors using specialized equipment and techniques.
  • Structural Cleaning and Repairs: Restoring your property to its pre-fire condition, including repairing structural damage.
  • Content Cleaning and Restoration: Cleaning and restoring your belongings affected by fire and smoke damage.

Water Damage Restoration

Water damage can occur due to various reasons, including floods, storms, burst pipes, and leaks. SERVPRO Team Cox provides comprehensive water damage restoration services to minimize the damage and restore your property efficiently. Our services include:

  • Emergency Water Extraction: Quickly removing standing water to prevent further damage.
  • Drying and Dehumidification: Using industrial-grade dehumidifiers and air movers to dry out your property.
  • Moisture Monitoring: Ensuring all areas are thoroughly dried to prevent mold growth.
  • Cleaning and Sanitizing: Cleaning and disinfecting affected areas to prevent bacteria and mold.
  • Structural Repairs: Repairing any structural damage caused by water.

Mold Remediation

Mold can pose serious health risks and damage your property if not addressed promptly. Our mold remediation services at SERVPRO Team Cox include:

  • Mold Inspection and Assessment: Identifying the extent of mold growth and the source of moisture.
  • Containment: Preventing the spread of mold to unaffected areas.
  • Air Filtration: Using specialized equipment to capture mold spores from the air.
  • Mold Removal: Safely removing mold-infested materials and cleaning affected areas.
  • Restoration: Repairing and restoring your property to prevent future mold growth.

Biohazard Cleanup

Biohazard situations require specialized training and equipment to handle safely. SERVPRO Team Cox offers professional biohazard cleanup services, including:

  • Crime Scene Cleanup: Cleaning and sanitizing areas affected by crime scenes, including bloodborne pathogens.
  • Trauma and Accident Cleanup: Handling and disposing of biohazardous materials safely and efficiently.
  • Sewage Cleanup: Cleaning and disinfecting areas affected by sewage backups.
  • Hoarding Cleanup: Assisting in the cleanup and organization of hoarding situations.
  • Chemical Spill Cleanup: Safely cleaning and disposing of hazardous chemicals.

Commercial Restoration Services

In addition to our residential services, SERVPRO Team Cox offers a range of commercial restoration services to help businesses recover from disasters. Our commercial services include:

  • Commercial Water Damage Restoration: Minimizing business interruption by providing efficient water damage restoration services.
  • Commercial Fire Damage Restoration: Restoring your business premises after a fire, including structural repairs and odor removal.
  • Commercial Mold Remediation: Addressing mold issues in commercial properties to ensure a safe environment for employees and customers.
  • Commercial Cleaning Services: Offering deep cleaning and sanitization services to maintain a clean and healthy work environment.
  • Commercial Storm Damage Restoration: Providing prompt and efficient storm damage restoration services to minimize business downtime.

Why Choose SERVPRO Team Cox?

At SERVPRO Team Cox, we pride ourselves on delivering exceptional restoration services with a focus on customer satisfaction. Here are a few reasons why you should choose us:

  • Experienced and Certified Professionals: Our team of technicians is highly trained and certified in various aspects of restoration and cleaning.
  • 24/7 Emergency Services: Disasters can happen anytime, so we offer round-the-clock emergency services to address your needs promptly.
  • Advanced Equipment and Techniques: We use state-of-the-art equipment and advanced techniques to ensure efficient and effective restoration.
  • Locally Owned and Operated: As a locally owned and operated business, we are committed to serving our community and providing personalized services.
  • Insurance Assistance: We work closely with insurance companies to help you navigate the claims process and ensure a smooth restoration experience.

Storm Damage Restoration

Storms can cause significant damage to your property, from roof damage to flooding. SERVPRO Team Cox is prepared to handle all aspects of storm damage restoration, including:

  • Emergency Board-Up and Roof Tarping: Securing your property to prevent further damage.
  • Water Extraction and Drying: Quickly removing water and drying affected areas to prevent mold growth.
  • Debris Removal and Cleanup: Removing storm debris from your property and cleaning up affected areas.
  • Structural Repairs: Repairing any structural damage caused by the storm.
  • Assistance with Insurance Claims: Helping you navigate the insurance claims process to ensure a smooth recovery.

Reconstruction Services

After the mitigation and cleanup process, your property may require reconstruction to restore it to its preloss condition. SERVPRO Team Cox offers complete reconstruction services, including:

  • Project Management: Coordinating all aspects of the reconstruction process to ensure a seamless experience.
  • General Contracting: Providing a full range of construction services to repair and rebuild your property.
  • Flooring, Drywall, and Painting: Replacing damaged flooring, drywall, and providing professional painting services.
  • Roofing and Siding: Repairing or replacing damaged roofing and siding.
  • Custom Remodeling: Offering custom remodeling services to enhance the appearance and functionality of your property.

When disaster strikes, trust SERVPRO Team Cox to provide the comprehensive and reliable restoration services you need to get your life and property back to normal. Contact us today to learn more about our services and how we can assist you in your time of need. Call us at 704-393-7890.

It's Time to Winterize Your Home

12/6/2022 (Permalink)

House covered in scarf and toboggan Winterize Your Home

As temperatures are now cooler, have you taken the opportunity to make sure your home is effectively winterized? Winterization is not only the process of preparing and protecting a home or building from potentially freezing temperatures but also protecting it from the effects that such freezing temperatures could have including pipe bursts and water damage. Most structures are built to withstand the typical temperatures in which they reside. However, cold temperatures over a while can still test the ability to withstand such elements. 

Make sure you’ve completed these quick and easy recommendations to prevent a temperature-related disaster.

  1. Turn up the inside heat temperature by a few degrees. Even though this may raise your utility bill a few dollars, it will save you the potentially large expense of disaster recovery.
  2. If the weather is calling for freezing temperatures, be sure to turn any sink, bath, and outside faucets to a drip to prevent them from freezing.
  3. Also if there is going to be freezing temperatures, open cabinets underneath sinks so that the heat can keep the pipes warm. You can also wrap your pipes in insulation for an extra measure of protection.
  4. Whether your home or business is occupied or empty, never completely turn off the heat. To prevent freezing or other damage, buildings need to be at least 55 degrees even if they are empty. 
  5. If your home or business is in an older building, there is an increased risk of air drafts that allows the cold temperatures to enter. Be sure to block such drafts. Plastic winter insulation kits are available for drafty windows. Caulk or weather stripping can also help with drafts. 
  6. Make sure that your vents can flow freely without being blocked by furniture or any other obstruction.
  7. Change your filters if needed to ensure your heat is working properly. Heat that is working improperly can be a risk for fire, carbon monoxide, and more.
  8. Make sure your fans are reversed to a clockwise rotation for them to rotate the warm air towards the ceiling downward and into the room. 
  9. Be sure your gutters are free of leaves and any other blockages. Otherwise, excess water can freeze and cause unwanted damage to your property including water falling down the side of the house and saturating the ground around your foundation, along the walls, and in your basement. Also, Ice dams could cause major water damage to your roof, siding, and inside your walls.
  10. Replace any loose shingles on your roof. If the roof is exposed to rain or snow, your home is subject to water damage. 

By taking these measures now, your property will be winter-ready for the elements of the season before disaster strikes.

However, should you suffer damages, we are available 24/7 - Call us at 704-393-7890.

House covered in scarf and toboggan

Holiday Home Safety

12/20/2021 (Permalink)

Christmas at hom in Charlott eNC Be safe during the holidays.

The holidays are in full swing, but before your family rolls into town, is your home really holiday ready when it comes to fire and electrical safety? The National Fire Protection Association claims that electrical issues are responsible for one in three Christmas fires. You can prevent your home from being a statistic by following these easy recommendations before the weekend.

Lights

    • Double check your lights. In fact, look over each string for signs of damage including a frayed cord, defective or rusted sockets, detached connections or exposed wires. If your bulbs need to be replaced, be sure to use the same voltage in order to reduce any risk of the bulbs overheating, melting or sparking and causing a fire. If possible, be sure to use light strands that are UL listed.
    • Limit the number of connected strands. Be sure not to attach more than three strings together at one time or the chances of fire will increase.

Christmas Trees

  • Pay attention to location. One cause of Christmas tree fires is when a tree is located too close to a heat source such as a heat vent, fireplace, wood stove, furnace or candle(s). Make sure your tree is at least three feet from any heat source. In addition, make sure your tree is not blocking an exit in your home.

  • Water daily. Be sure to water your tree daily, and take it down once it begins to dry out.

Fireplace

  • Know your chimney health. If you are not certain of the safety of your chimney, it is better not to burn a fire. A nice alternative is to light candles inside the fireplace or cover logs with a safe strand of lights (see recommendations above) for a festive effect. 
  • Open the flue. Before starting a fire, be sure that you have opened the flue to the chimney. 
  • Remove potential fire hazards. Also before starting a fire, make sure to remove any greenery from the mantle or from around the fireplace. 
  • Use a screen.  A screen will eliminate flying embers which could potentially start a fire or cause injury to a loved one or pet. 
  • Throw away wrapping paper.  Reduce the urge to throw wrapping paper into the fire as it can cause an unexpected flash fire. It is better to dispose of the wrapping paper in a proper trash bag or can. 

By paying attention to these few extra details right now, you will ensure nothing steals the magic of the season for you and your loved ones.

All of us at SERVPRO of NW Charlotte wish you and your family a safe and happy holiday season. Remember that in the event of an emergency, call us 24/7 at (704) 393-7890.

Get Your Home Winter-Ready

12/21/2020 (Permalink)

Get Your Home Winter-Ready Get Your Charlotte Home Winter-Ready

For those who live in the Charlotte area where weather events are typically mild, winter isn’t a season as much as it is a time for celebration. But friendly forecasts aside, as we move into the coldest months of the year, the city will still get its fair share of precipitation - whether it’s rain, snow, sleet or hail. 

We’ll also experience a fluctuation in temperatures and an increase in days that dip into the low 30s and even below freezing - making it critical to get your home winter-ready. After a snow or ice storm, our restoration specialists see the aftermath firsthand: water damage caused by a burst pipe, gaping roof holes from falling trees, mold infestations in fireplaces, and smoke damage from a Christmas tree that went up in flames. 

With so many North Carolinians spending more time at home than ever, we want to help you and family stay safe and warm, as well as protect your home from damage (both inside and out) all winter long. Just as Santa knows well the value of making a list and checking it twice, so should homeowners. The time to start winterizing is now - before the first storm or harsh weather event hits. Fortunately, you can DIY most of these home protection recommendations.

Indoor winterization tips

  • Use pipe foam to insulate your pipes, especially those warm to the touch.
  • Check and repair any attic, garage or shed leaks. 
  • Seal any water pipe or hose leaks.
  • Be sure the temperature hot water tank is set safely, and clean your dryer vents. 
  • Seal the top of your fireplace if you don’t plan to use it during the winter. 
  • Change the batteries on any smoke and carbon monoxide detectors and make sure the equipment is working correctly. 
  • Replace filters throughout your house and open heating system vents. 
  • Flush your water heater to let any sediment run out.
  • Install window insulation film and weather-stripping tape around doors and windows. For a quick fix, use a rolled-up towel or blanket to keep under door drafts at bay. 

Outdoor winterization tips

  • Clean your downspouts and gutters of any debris, twigs, leaves, nuts or rocks so ice can’t build up and clog them.
  • Trim tree limbs around your home. When weighed down from wet snow or an ice storm, they can break or fall, causing damage to your roof, home, car or fence.
  • Fill any siding and window cracks or gaps with caulk. 
  • Take out any window AC units and remove any debris, branches or leaves around your air conditioner condenser.
  • Drain and disconnect hoses and turn off your sprinklers. If your pipes aren’t frost-proof, turn off the water valve by the spigot.  
  • Move outdoor furniture, grills and propane tanks away from the elements, or wrap them in tarps and bungee cords to keep them secure outside. 
  • Remove any moss or vegetation from your roof.

24/7 water damage and restoration assistance

American travel writer Paul Theroux said, “Winter is a season of recovery and preparation.” Unfortunately, sometimes preparedness is still no match for Mother Nature’s wrath or other cleaning or restoration emergencies. If that happens, you can rest assured our team is just a phone call away. 

Although SERVPRO of NW Charlotte, Lincoln County, Southern and NE Gaston is part of a national network of 1,700-plus franchises, we’re locally owned and operated and part of the Mecklenburg, Lincoln, and Gaston communities. Our water damage and restoration experts are employees, not contractors, which means our team can respond faster to emergencies with a proven water damage restoration process and the most advanced technology and equipment. For questions, contact us anytime at (704) 393-7890 or request help online.

Spring Cleaning Outside

4/11/2019 (Permalink)

Flowers in field SPRING CLEANING OUTSIDE

When making your spring cleaning list, remember your home's exterior.  A few hours of attention could save you a bundle in unexpected repairs. 


Roof & Chimney
Examine your roof for cracked or missing shingles and damaged flashing around vents and chimneys. Check chimney caps and roof vents for bird nests and debris.

Gutters & Downspouts
Clogged gutters lead to rainwater back up and rot under shingles, waterfalls that cause window leaks and pools that drain into your crawl or basement and soften soil around tree roots causing them to fall.  Consider installing gutter screening and downspout extensions.

Foundation Vents & Drains
Look for missing or damaged screens, debris, signs of insect or rodent infestation, or other issues.  Unclog drainage systems designed to channel water away from the foundation, including city sewer drains.